TERMS & CONDITIONS USER ACCOUNT, PASSWORD AND SECURITY You are responsible for maintaining the confidentiality of the UserID and password you choose when you create your account, and are fully responsible for all activities that occur under your account. You agree to immediately notify NMCRC of any unauthorized use of your password. NMCRC will not be liable for any consequence arising from your failure to comply with this Section.

ABUSE OF SERVICE You understand that all information (such as data files, written text, audio files, images or any other media) which you may have access to as part of, or through your use of the Products of NMCRC are the sole responsibility of the person from which such content originated. NMCRC takes no responsibility for abusive content, and it is the responsibility of the users to regulate such content. NMCRC takes no responsibility for any data generated within any of its Products and published or distributed outside by the user. NMCRC reserves the right to suspend its service to Users involving in service abuse.

LIST OF PROHIBITED ITEMS Users are prohibited from aiding in the sale / exchange of any item present in the below list. This is only a partial list and items can be added as and when prohibited to law or brought to the notice of NMCRC . Any item that restrict transfer, other unauthorized sale - Alcohol or tobacco products - Blood, bodily fluids or parts - Bulk email or mailing lists that contain names, addresses, phone numbers, or other personal identifying info Burglary tools, including but not limited to lock-picks or motor vehicle keys - Controlled substances or illegal drugs, substances and items used to manufacture controlled substances and drug paraphernalia -Counterfeit currency, coins and stamps, tickets, as well as equipment designed to make them - Counterfeit, replica, or knock-off brand name goods - Coupons or gift cards that restrict transfer, other unauthorized coupons or gift cards - False identification cards, forged certificates - Fireworks, firearms and explosives - Gambling items, including but not limited to lottery tickets - Material that infringes copyright, including but not limited to software or other unauthorized digital goods sale - Pornography - Pet animal parts, blood, or fluids - Prescription drugs and medical devices, including but not limited to prescription or contact lenses, defibrillators, hypodermic needles or hearing aids - Stolen property, or property with serial number removed or altered, anything else that is illegal or trading/ sale of which is restricted/ licensed by law and You do not have the license to do so. Items can be included in the above list as and when prohibited.

LIMITATION OF LIABILITY In no event shall either party’s aggregate liability arising out of or related to these Terms/Agreement, whether in contract, tort or under any other theory of liability, exceed the total amount paid by you under the current active Subscription Term. In specific NMCRC is not liable to respond to queries from third parties about a Multi Dwelling Unit’s use of the Product. All queries must come from the officially designated Users of the Complex itself. By using this Product You confirm that You have the legal authority of uploading and sharing the specific data that You would upload or share on this Product. You indemnify NMCRC of any disputes regarding the ownership of such data.

YOUR PERSONAL INFORMATION The User stores information about himself/herself under his/her User Profile. Information provided is available to the User and the Administrative Users belonging to the same Complex as the user. The Visitor information entered in Website Security is available to the Unit to which the Visitor is visiting, and to the Administrative Users belonging to the same Complex as the user. The Domestic Staff information entered in Website Security is available to the Flats in which the specific Domestic Staff member works and to the Administrative Users belonging to the specific Multi Dwelling Unit. The Vendor information entered is available to the Administrative Users belonging to the specific Multi Dwelling Unit. Administrative Users may also enter Personal Information of the Users. NMCRC takes no responsibility for the accuracy of such data entered by the Users or Administrative Users. These Personal Information are retained for the period covered by the Subscription Term, unless the Administrative Users choose to delete the Personal Information.

PAYMENTS ONLINE: The following terms and conditions will apply to the user of NMCRC online payment gateway service offered through the webportal for payment of Bills. Please go through the conditions carefully and if acceptable, you may register and transact for e-payment on NMCRC Website. The records of NMCRC and/or the Payment Service Provider, generated by the transactions arising out of the use of the Service, including the time the transaction is recorded shall be conclusive proof of the genuineness and accuracy of the transaction. Payments for the NMCRC Bills may be made through an electronic and automated collection and remittance service (the “Payment Gateway”) hosted through (Payment Gateway Service Provider). The Payment Gateway service is provided to you in order to facilitate access to make quick payments online. The webportal makes no representation of any kind, express or implied, as to the operation of the Payment Gateway. You expressly agree that your use of this online payment service is entirely at your own risk. 1. The webportal has made this service available to you as a matter of convenience. The webportal expressly disclaims any claim or liability arising out of the provision of this service. You agree and acknowledge that you shall be solely responsible for your conduct and that The webportal reserves the right to terminate your rights to use the service immediately. 2. In no way shall The webportal or its affiliates be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, data or other intangible losses arising out of or in connection with the access to, use of, or reliance on the Payment Gateway services. 3. The webportal and the Payment Service Providers assumes no liability whatsoever for any monetary or other damage suffered by you on account of (i) the delay, failure, interruption, or corruption of any data or other information transmitted in connection with use of the Payment Gateway; or (ii) any interruption or errors in the operation of the Payment Gateway. 4. You shall indemnify and hold harmless The webportal and their respective officers, directors, agents, and employees, from any claim or demand, or actions. 5. Although all reasonable care has been taken towards guarding against unauthorized use of any information transmitted by you, The webportal does not represent or guarantee that the use of the payment gateway will not result in theft and/or unauthorized use of data over the Internet. 6. The webportal, the Payment Service Providers and its affiliates and associates shall not be liable, at any time, for any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communications line failure, theft or destruction or unauthorized access to, alteration of, or use of information contained at this site. Debit/Credit card, Bank Account details The debit/credit card details provided by you for use of the Payment Gateway will be correct and accurate and you shall not use a debit/credit card, which is not lawfully owned by you. You further agree and undertake to provide correct and valid debit/credit card details. You may make your payments to The webportal by using a Debit/Credit Card or through using your Online Banking Account. When You initiate a payment transaction and/or issue a online payment Instruction and provide Your Card / Bank details: 1. You warrant that You are fully and lawfully entitled to use such Credit / Debit Card, Bank Account for such transactions, 2. You are responsible to ensure that the Card, Bank Account details provided by You are accurate, 3. You are authorizing the debit to the nominated Card, Bank account for the settlement of payment of services selected by you along with the Applicable charges and taxes.

Refund Policy All sales of meters will be considered as final. No refund will be issued on payments, once done.

Cancellation Policy All sales of meters will be considered as final. No cancellations will be accepted on payments, once done.